Home › Forums › Compatible Remotes Support (C-SP-315, C-SP-390, C-IC etc) › Red/orange will connect w/ one opener, but not the other (same model)
This topic contains 3 replies, has 2 voices, and was last updated by William 2 months ago.
- April 11, 2019 at 10:05 am #13247
The remote will only connect to one of our garage door openers. They are Craftsman 1/2 hp and the same model.April 11, 2019 at 8:03 pm #13249
Do you have existing remotes that works with the “not connecting” doors?
If so, can you please send me the working remote’s part number?
This is to make sure the opener circuit is good, and help us to identify the compatibility.
Thanks.April 14, 2019 at 2:45 am #13255
The remote is Craftsman model # 139.30498. It also works from in my GMC truck remote.April 14, 2019 at 9:04 am #13258
Understood, according to your remote control’s manual https://c.shld.net/assets/docs/spin_prod_845152512.pdf
It works with both 315Mhz (Purple) and 390Mhz (Orange) learn button openers.
My guess is, maybe your other opener is using 315Mhz system..
Thanks and let me know if you have other questions.