[Resolved] Chamberlain

This topic contains 4 replies, has 2 voices, and was last updated by   William 2 months ago.

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  • #13675 Reply

    Steven Briones

    C-SP-390 not connecting to my Chamberlain Lift Master Professional. Date 02/05

    #13678 Reply

    William
    Keymaster

    What’s your opener’s model number?
    And if possible, what is your currently working remote’s model number?
    So our engineer can check it out, thanks.

    #13688 Reply

    Steven Briones

    The only numbers On the back of the remote are IC:2666A – 102 619 and FCC ID: HBW1241. I cannot locate a model number on the Opener.

    #13689 Reply

    Steven Briones

    Ok, checked under the light cover and found the model#. It’s 1245R

    #13694 Reply

    William
    Keymaster

    That’s weird, I just checked both opener model 1245R and remote model HBW1241, and they both indicate they’re 390Mhz security+ devices.

    If your current remote is operating fine then it means your opener’s receiver circuit is good.

    Can you try all 4 buttons on remote and see if it works?

    If it still doesn’t work, please just mark is as defective & return to get all your money back.

    Thanks and let me know.

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