[Resolved] c_sp-390 won't work with my garage door opener ACSr3g Genie.

Home Forums Compatible Remotes Support (C-SP-315, C-SP-390, C-IC etc) c_sp-390 won't work with my garage door opener ACSr3g Genie.

This topic contains 1 reply, has 2 voices, and was last updated by   William 8 months ago.

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  • #12871 Reply

    James

    c_sp-390 won’t work with my garage door opener ACSr3g Genie. opener manual ask remote to press and release when learning. bu the remote instructs to press and hold. Tried both, it does not work.

    #12872 Reply

    William
    Keymaster

    Sorry for the trouble,

    Our C-SP-390 works only with 390Mhz Security+ coding (aka. Liftmaster/Chamberlain red/orange learn button ones).

    C(Compatible)-SP(Security Plus)-390(Mhz).

    Genie, however, is using their own Intellicode coding (a different coding format), thus not compatible.

    If your door is Genie opener, please just visit Amazon returns center to proceed with return & refund.

    https://www.amazon.com/returns

    Thanks.

    Buy KIT-1 at Amazon.com here
    Want better range and security? check out KIT-2
    Need spare remotes for KIT-1 or KIT-2? see here

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