[Resolved] A and B are both controlling both garage doors simultaneously – C-SP-315

Home Forums Compatible Remotes Support (C-SP-315, C-SP-390, C-IC etc) A and B are both controlling both garage doors simultaneously – C-SP-315

This topic contains 1 reply, has 2 voices, and was last updated by   William 1 month ago.

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  • #12873 Reply

    Jason

    A and B are both controlling 2 garage doors simultaneously, they’re not working independently.
    I followed the instructions to program — but it’s not working as I’d want –need to have A working only one door and B working the other. Is there a way to reset the device? The package came with 2 — I was able to get one of them devices working correctly, but the other isn’t. Alternatively, I would want a replacement opener.

    #12874 Reply

    William
    Keymaster

    Hello,
    It might because of accidently programmed both buttons.
    Due to Liftmaster receiver design, you will need to first clear the memory of receiver.
    See below
    — *** by doing this, all your existing remotes, car homelink will stop working, and needs to be re-programmed.
    — *** It’s due to Liftmaster design, as you can’t erase single remote or buttons.

    https://support.chamberlaingroup.com/s/article/How-do-I-erase-the-remote-control-from-the-garage-door-opener-s-memory-1484145516379


    After that, try program the ‘not working’ remote.
    First, A to garage door 1
    Then make sure A is programmed properly, and garage door 1 exits programming mode.
    Then, B to garage door 2
    Then test if working properly.

    And let me know if you have other questions, thanks.

    Buy KIT-1 at Amazon.com here
    Want better range and security? check out KIT-2
    Need spare remotes for KIT-1 or KIT-2? see here

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